Frequently Asked Questions

Yes — no signup, no paywalls, no download limits. It's free and always will be.

Downloading is legal in most places for personal use, but re-uploading or redistributing content you don't own usually isn't. You're responsible for how you use what you download — see our Terms and Ethics of Use for the full picture.

No. Media streams directly from the source to you through our server — nothing is saved on our end, and we don't log what you download. See the Privacy Policy for details.

35+ platforms are listed on the homepage (YouTube, TikTok, Instagram, Twitter/X, Reddit, Vimeo and more), plus 1000+ more via our underlying processing engine. Paste a link and we'll tell you if it's supported.

Usually one of: the link is private/region-locked, the platform changed something on their end, or it's a platform we don't support yet. Try a different link from the same platform to narrow it down, and let us know if it keeps happening.

There's a generous server-side limit to keep things running smoothly for everyone, but it's well beyond what a normal video or audio download needs.

Yes — turn on Playlist mode before pasting the link, and we'll pull the full list so you can pick what to download.

No third-party analytics or tracking cookies. We keep an anonymous, aggregate count of downloads by platform and type (never tied to you) to see what's popular — nothing personal is ever recorded.

Stuxs.Tools is our sister project — 160+ free web tools (encoding, images, text, calculators and more), built and run by the same team. Check it out.

Email [email protected] with the platform or a description of what went wrong — the more detail, the faster it gets sorted.